Home Warranty companies, such as American Home Shield, Choice, and Old Republic, may have violated the law by denying claims, failing to timely perform repairs, or underpaying claims. We are investigating those issues and others concerning the behavior of home warranty companies.
Consumers often purchase these warranties to cover items in their homes such as HVAC units, water heaters, plumbing systems, kitchen appliances, etc. to protect themselves against unexpected costs that arise when these things breakdown. However, many consumers have found that their claims are being denied by their warranty company.
Common reasons for these denials include, but are not limited to, “failure to maintain,” “dirty.” “abuse,” and “pre-existing condition”. Sometimes these companies fail to make repairs in a timely fashion. Sometimes they fail to pay homeowners enough needed to make the repair or provide them with a lower quality replacement. Other times these companies do not make repairs at all.
If you believe your claim has been wrongly denied, wrongly underpaid, wrongly delayed, or for some other reason you believe you have been treated improperly by a home warranty company, please fill out the form below or call us at 205-453-0093.